[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"page:en:\u002Ftelefonie":3},{"kind":4,"page":5,"locales":70},"page",{"id":6,"title":7,"body":8,"description":53,"extension":56,"meta":57,"nav":58,"navigation":59,"og":60,"parent":58,"path":63,"seo":64,"stem":67,"theme":68,"__hash__":69},"pages_en\u002Ftelefonie.md","onesrv CX",{"type":9,"value":10,"toc":52},"minimark",[11,21,27,32,41,46],[12,13],"block-cx-hero",{":links":14,":trust":15,"accent":16,"label":17,"lead":18,"note":19,"title":20},"[{\"label\":\"Request access\",\"to\":\"\u002Ftelefonie#contact\"},{\"label\":\"See plans\",\"to\":\"\u002Ftelefonie#plans\",\"variant\":\"outline\"}]","[\"Runs in Frankfurt\",\"Apps for iPhone and Mac\",\"Setup by onesrv\"]","from the cloud.","Cloud phone system","onesrv CX is the cloud phone system from onesrv. Design call flows effortlessly in the web dashboard, and make calls with elegant apps for iPhone and Mac or on a desk phone. We take care of setup and maintenance.","Access is available through our sales team.","Professional telephony",[22,23],"block-feature-rows",{":rows":24,"lead":25,"title":26},"[{\"label\":\"Call flows\",\"title\":\"Call flows, clearer than ever.\",\"body\":\"In the visual editor you design how incoming calls are handled – check opening hours, play a voice menu, route to the right group. Every step shows at a glance what happens next – for every outcome.\",\"points\":[\"Schedules with opening hours and holidays\",\"Voice menus and announcements\",\"Targets such as group, queue, voicemail or conference room\"],\"link\":{\"label\":\"More about the web dashboard\",\"to\":\"\u002Ftelefonie\u002Fdashboard\"},\"mockup\":\"cx-flow\"},{\"label\":\"Apps\",\"title\":\"Your phone system. On iPhone and Mac.\",\"body\":\"The native apps bring your company phone system to wherever you work – internally by extension, externally with your company number. Calls reach you anytime, even with the app closed.\",\"points\":[\"Company directory with presence\",\"Hold, swap, conference and transfer\",\"Call history and voicemail on all devices\"],\"link\":{\"label\":\"More about the apps\",\"to\":\"\u002Ftelefonie\u002Fapps\"},\"mockup\":\"cx-phone\",\"mockupProps\":{\"screen\":\"call\"}},{\"label\":\"Groups and queues\",\"title\":\"So customers always get through.\",\"body\":\"Groups ring several employees at once – on a desk phone, on the Mac or on the iPhone. And when it gets busy, a queue connects callers in order and greets them with an announcement.\",\"points\":[\"One number for several employees\",\"Configurable ring order\",\"Queue log-in and log-out in the app\"],\"mockup\":\"cx-ring\"}]","onesrv CX brings together a powerful phone system and an experience that is a joy to use – in the office, at home and on the road.","Easy to manage. Reachable anywhere.",[28,29],"block-features",{":items":30,"title":31},"[{\"icon\":\"ri-server-line\",\"title\":\"Runs in Frankfurt\",\"body\":\"Your system runs in our data centre in Frankfurt am Main, on 100 % green power.\"},{\"icon\":\"ri-phone-line\",\"title\":\"Desk phones\",\"body\":\"Common SIP desk phones and DECT systems can be used alongside the apps.\"},{\"icon\":\"ri-tools-line\",\"title\":\"Setup by onesrv\",\"body\":\"We set up your system and are available in person by phone and e-mail for any questions.\"},{\"icon\":\"ri-shield-check-line\",\"title\":\"Maintenance and backups\",\"body\":\"We take care of updates, monitoring and daily backups of your system.\"}]","Also included",[33,34],"block-packages",{":included":35,":items":36,"id":37,"lead":38,"note":39,"title":40},"[\"Visual call flow editor\",\"Groups, queues and voice menus\",\"Conference rooms and voicemail\",\"Apps for iPhone and Mac\",\"Web dashboard for the entire system\",\"Call recording\",\"AI announcements, generated from text – AI credits depend on the plan\",\"Connect AI assistants like Claude via MCP\",\"Two-factor sign-in\",\"Updates, monitoring and daily backups\"]","[{\"name\":\"CX Basic\",\"lead\":\"Everything you need to get started.\",\"price\":\"€59\",\"unit\":\"\u002F month\",\"specs\":[{\"label\":\"Users\",\"value\":\"Up to 10\"},{\"label\":\"Concurrent calls\",\"value\":\"4\"},{\"label\":\"AI credits\",\"value\":\"Standard\"}],\"features\":[{\"title\":\"The full feature set\",\"body\":\"Every onesrv CX feature, including the apps and AI.\"},{\"title\":\"Free initial setup\",\"body\":\"We set up your entire system for you.\"},{\"title\":\"Personal support\",\"body\":\"By e-mail and phone during business hours.\"}],\"link\":{\"label\":\"Request access\",\"to\":\"\u002Ftelefonie#contact\"}},{\"name\":\"CX Business\",\"lead\":\"The best value. For growing teams.\",\"price\":\"€79\",\"unit\":\"\u002F month\",\"highlight\":true,\"badge\":\"Popular\",\"specs\":[{\"label\":\"Users\",\"value\":\"Up to 25\"},{\"label\":\"Concurrent calls\",\"value\":\"10\"},{\"label\":\"AI credits\",\"value\":\"Extended\"}],\"features\":[{\"title\":\"Everything in CX Basic\"},{\"title\":\"Number service\",\"body\":\"We order new phone numbers and set them up for you.\"}],\"link\":{\"label\":\"Request access\",\"to\":\"\u002Ftelefonie#contact\"}},{\"name\":\"CX Business Pro\",\"lead\":\"For large teams – with priority support and on-site service.\",\"price\":\"€99\",\"unit\":\"\u002F month\",\"specs\":[{\"label\":\"Users\",\"value\":\"Unlimited\"},{\"label\":\"Concurrent calls\",\"value\":\"20\"},{\"label\":\"AI credits\",\"value\":\"Maximum\"}],\"features\":[{\"title\":\"Everything in CX Business\"},{\"title\":\"Priority support\",\"body\":\"Your requests are handled first.\"},{\"title\":\"On-site service\",\"body\":\"Help with devices and faults on site, with limits – details in the offer.\"}],\"link\":{\"label\":\"Request access\",\"to\":\"\u002Ftelefonie#contact\"}}]","plans","Every plan includes the full onesrv CX feature set – with the apps, AI and maintenance. The plans differ in size and service.","Prices per system, net plus VAT, 12-month minimum term. Phone numbers and call charges are not included. Need more users or calls? We are happy to put together a custom package for you.","Our CX plans",[42,43],"block-faq",{":items":44,"title":45},"[{\"q\":\"How do we get access?\",\"a\":\"For now we give out access only through our sales team, so we can look after every setup in person.\"},{\"q\":\"Where does onesrv CX run?\",\"a\":\"Your system runs in our data centre in Frankfurt am Main. On site you only need an internet connection and your devices.\"},{\"q\":\"Which devices are supported?\",\"a\":\"The apps for iPhone (iOS 26.1 or later) and Mac (macOS 26 or later), as well as common SIP desk phones and DECT systems. We are happy to advise you on the choice.\"},{\"q\":\"How soon is the system ready to use?\",\"a\":\"Usually within a few working days.\"}]","Questions about onesrv CX",[47,48],"block-booking",{":direct":49,"lead":50,"title":51},"true","Book an appointment with our sales team or call us. We will present onesrv CX and discuss your requirements.","Request access",{"title":53,"searchDepth":54,"depth":54,"links":55},"",2,[],"md",{},null,true,{"title":61,"accent":62,"label":7},"Professional telephony from the cloud.","from the cloud","\u002Ftelefonie",{"title":65,"description":66},"onesrv CX – cloud phone system with apps for iPhone and Mac","onesrv CX is your cloud phone system from Frankfurt – with a visual call flow editor, apps for iPhone and Mac, and set up by us.","telefonie","cx","KHiXhoj0TXmMgsat7_3BYZ_S9LejZQ_FRj2GaiX7zIM",[71,72],"en","de"]