[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"page:en:\u002Ftelefonie\u002Fdashboard":3},{"kind":4,"page":5,"locales":58},"page",{"id":6,"title":7,"body":8,"description":37,"extension":40,"meta":41,"nav":42,"navigation":43,"og":44,"parent":48,"path":51,"seo":52,"stem":55,"theme":56,"__hash__":57},"pages_en\u002Ftelefonie\u002Fdashboard.md","Web dashboard",{"type":9,"value":10,"toc":36},"minimark",[11,19,25,30],[12,13],"block-cx-hero",{":links":14,"accent":15,"label":7,"lead":16,"title":17,"visual":18},"[{\"label\":\"Request access\",\"to\":\"\u002Ftelefonie\u002Fdashboard#contact\"},{\"label\":\"Back to overview\",\"to\":\"\u002Ftelefonie\",\"variant\":\"outline\"}]","in the browser.","The web dashboard puts users, devices, numbers and call flows at your fingertips – intuitive and clear.","Manage your phone system","dashboard",[20,21],"block-feature-rows",{":rows":22,"lead":23,"title":24},"[{\"label\":\"Visual editor\",\"title\":\"Call flows you can see.\",\"body\":\"Connect steps into a flow with drag and drop – schedule, voice menu, announcement, ring. Every outcome, whether \\\"no answer\\\", \\\"busy\\\" or \\\"closed\\\", visibly leads to the next step.\",\"points\":[\"Schedules with opening hours and holidays\",\"Voice menus with keys and announcements\",\"Targets such as person, group, queue, voicemail, conference room or external number\"],\"mockup\":\"cx-flow\"},{\"label\":\"Numbers\",\"title\":\"Every number. Routed just right.\",\"body\":\"For each number you define where calls are routed – to a person, a group, a call flow, a queue, a voicemail box, a conference room or an external number.\",\"mockup\":\"cx-dashboard\",\"mockupProps\":{\"view\":\"numbers\"}},{\"label\":\"Groups and forwarding\",\"title\":\"The right people ring.\",\"body\":\"Groups ring their members in a defined order. For each person you set up forwarding – always, when busy, when nobody answers after a set time, or when no device is reachable.\",\"points\":[\"Ring order per group\",\"Forwarding per person\"],\"mockup\":\"cx-ring\"},{\"label\":\"Queues\",\"title\":\"Calls, fairly distributed.\",\"body\":\"Queues distribute calls in order to available employees. Waiting callers hear an announcement. Log-in and log-out happen in the apps.\",\"mockup\":\"cx-queue\"},{\"label\":\"Call history\",\"title\":\"Every call at a glance.\",\"body\":\"The call history shows who called when, where the call was routed and who answered it.\",\"points\":[\"History for the whole system and for each person\",\"Listen to voicemail messages directly\"],\"mockup\":\"cx-dashboard\",\"mockupProps\":{\"view\":\"calls\"}}]","At its heart is the visual editor for call flows. Around it, everything a modern phone system needs day to day.","Powerful. And easy to use.",[26,27],"block-features",{":items":28,"title":29},"[{\"icon\":\"ri-user-line\",\"title\":\"Users and devices\",\"body\":\"Each person gets an extension and calls with the app, a desk phone or both.\"},{\"icon\":\"ri-discuss-line\",\"title\":\"Conference rooms\",\"body\":\"Dedicated numbers for conference calls, internally and with customers.\"},{\"icon\":\"ri-voiceprint-line\",\"title\":\"Voicemail\",\"body\":\"Messages can be played back in the dashboard and in the app.\"},{\"icon\":\"ri-time-line\",\"title\":\"Schedules\",\"body\":\"Opening hours and holidays are set once and used in all call flows.\"}]","More features",[31,32],"block-booking",{":direct":33,"lead":34,"title":35},"true","Access is available through our sales team. Book an appointment – we will present the editor and the dashboard.","Get to know the dashboard",{"title":37,"searchDepth":38,"depth":38,"links":39},"",2,[],"md",{},null,true,{"title":45,"accent":46,"label":47},"Manage your phone system in the browser.","in the browser","onesrv CX · Dashboard",{"name":49,"path":50},"onesrv CX","\u002Fen\u002Ftelefonie","\u002Ftelefonie\u002Fdashboard",{"title":53,"description":54},"onesrv CX web dashboard – call flows in a visual editor","In the onesrv CX dashboard you design call flows in a visual editor and manage users, numbers, groups, queues and voicemail in your browser.","telefonie\u002Fdashboard","cx","6enHXeWGJx6Fl3v29bwjPvuyGyPmzY0j19T2dv9ddD4",[59,60],"en","de"]