Web dashboard
Manage your phone system in the browser.
The web dashboard puts users, devices, numbers and call flows at your fingertips – intuitive and clear.
Powerful. And easy to use.
At its heart is the visual editor for call flows. Around it, everything a modern phone system needs day to day.
Visual editor
Call flows you can see.
Connect steps into a flow with drag and drop – schedule, voice menu, announcement, ring. Every outcome, whether "no answer", "busy" or "closed", visibly leads to the next step.
- Schedules with opening hours and holidays
- Voice menus with keys and announcements
- Targets such as person, group, queue, voicemail, conference room or external number
Numbers
Every number. Routed just right.
For each number you define where calls are routed – to a person, a group, a call flow, a queue, a voicemail box, a conference room or an external number.
Groups and forwarding
The right people ring.
Groups ring their members in a defined order. For each person you set up forwarding – always, when busy, when nobody answers after a set time, or when no device is reachable.
- Ring order per group
- Forwarding per person
Queues
Calls, fairly distributed.
Queues distribute calls in order to available employees. Waiting callers hear an announcement. Log-in and log-out happen in the apps.
Call history
Every call at a glance.
The call history shows who called when, where the call was routed and who answered it.
- History for the whole system and for each person
- Listen to voicemail messages directly
More features
Users and devices
Each person gets an extension and calls with the app, a desk phone or both.
Conference rooms
Dedicated numbers for conference calls, internally and with customers.
Voicemail
Messages can be played back in the dashboard and in the app.
Schedules
Opening hours and holidays are set once and used in all call flows.
Get to know the dashboard
Access is available through our sales team. Book an appointment – we will present the editor and the dashboard.
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Or directly: 06136 7960 591 · info [at] onesrv [dot] net